We perform regular maintenance of your WordPress website, theme, and plugins to make sure that your website benefits fully from any updates and advancements in technology.
We closely monitor and optimise your website to run smoothly without issues and protect your website from potential risks of hacking and going down.
As your WordPress partner, we will assist you to make changes to your website to improve conversions, fix WordPress issues, optimise the website speed, improve user experience and so on.
You will be assigned with a dedicated WordPress expert and project manager so you can email or call for anything you need regarding your website during Sydney business hours.
We offer our WordPress Support and Maintenance Plans on a month-to-month basis without any contract, as we believe in providing the best value for your investment.
You will receive monthly professional reports about your website updates, performance, speed, security, and other key features so you can track progress and be on top of everything.
Your website is valuable to your business. It must work well and be maintained to attract new customers. Contact us today to discuss how we can help you to run your WordPress website smoothly and increase your conversions.
Spend less time on the technical parts of your website, and more on your marketing and other priorities.
We perform monthly updates of WordPress core, themes, and plugins of your website to make sure the website is up to date and running smoothly without any issues.
You will be assigned with a dedicated account manager for ongoing support. And you will have access to priority phone and email support during Sydney business hours.
We do security checks and monitor performance from time to time to make sure your WordPress website is fully secured and running smoothly. We use industry-leading security tools to monitor and scan your site.
We backup your website regularly and store it for 30 days so you can restore the website if something goes wrong for some reason. And we are always there to help you in those difficult situations.
We do regular spam filtering and database cleansing to make sure the website is clean and healthy. And also, optimise the database and fix 404 errors and broken links.
We work with you and your marketing team to provide with ad-hoc support, make changes and improve the website speed, conversion, performance and resolve any technical issues.
We would like to keep the process simple and easy so you can get support without any delay when you are in need. You can simply give us a call or email us. One of our web developers will take a look and give you a call to discuss the next steps. If you are having any issue on the website, you can also send us the WordPress admin login details or Web hosting login details to further investigate the issue. That will make the process quicker and we can come up with the solutions quickly.
Once we have a clear idea about your website and the backend system, we will come up with the right website maintenance and support plan for you. You can give us more idea about other issues during this stage so we can set the priorities for you. For example if you have issues with the website speed, performance, security, check out etc., let our developers know beforehand. Either we can address those issues on our maintenance plan or offer you a separate estimate if that's super urgent for you.
Once we all agree on the pricing and the process, we will plan out the routine maintenance on a monthly basis. We don't recommend to make any changes or work on the live website. So, we will back up your current website and create a staging server on our end. And then start fixing issues or updating the plugins & themes. Once everything is resolved, tested and signed off by you, we will push the changes to the live server. And our QA engineers will do the final testing on the live site to make sure everything is working fine.